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Ticket Checking goes Hi-Tech on SCR

Hyderabad, Jan 10 (INN): Checking Staff provided with Hand Held Terminals (HHTs) for Live Vacancy status on Berths Availability in South Central Railway (SCR).

South Central Railway (SCR) achieved another milestone in its journey on the path to attain Prime Minister's Digital India Mission. Acting upon the directives of Piyush Goyal, Minister of Railways and Coal, SCR has taken initiative to implement the use of high-end technology based Hand Held Terminals (HHTs) on-board the trains. The HHTs will enable the ticket checking staff to verify status of reserved passengers list of the entire train, get to know on the live status of vacant berths and allot the vacant berths between identified destinations to passengers in a wholly transparent manner.

The HHTs has been recently introduced on Indian Railways to cater to 51 Rajdhani & Shatabdi Express trains and South Central Railway is one amongst the identified Zone to implement this computer based passenger centric project on a pilot basis. Under this project, 40 HHTs have been provided to the ticket checking staff (TCs) on SCR, who work by the select trains.

The transformative measure of introducing HHTs to enable check and monitor the live vacancy status aboard the train which is expected to bring-in a revolutionary change in the standards of customer services, took off with Amit Varadan, Divisional Railway Manager, Secunderabad Division. The Divisional Railway Manager handed over the first set of HTT instruments to the Ticket checking staff (TCs) on-duty by Train No. 12026/12025 Secunderabad - Pune - Secunderabad Shatabdi Express at Secunderabad Railway Station today.

The HHTs will be available with the ticket checking staff in the following trains which originate/terminate/pass through South Central Railway: Train No. 12025/12026 Pune - Secunderabad - Pune Shatabdi Express; Train No. 12437/12438 Secunderabad - Hazrat Nizamuddin - Secunderabad Rajdhani Express; Train No. 12433/12434 Chennai Central - Hazrat Nizamuddin - Chennai Central Rajdhani Express and Train No. 22691/22692 KSR Bengaluru - Hazrat Nizamuddin - KSR Bengaluru Rajdhani Express.

News Posted: 10 January, 2019


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